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    General

    • Can DNA purification beads 100322, 100584, 100395, 100591, and 100772 be used interchangeably?
    • What are the sequences of the adapters (for adapter trimming)?
    • What is the shelf life of the Twist NGS kits?
    • Where can I find an MSDS for your product?

    Library Preparation

    • Are Twist adapters compatible with enzymatic and mechanical based fragmentation methods?
    • Can I use the Twist kits to make libraries for Whole Genome Sequencing?
    • Can you purchase individual components of the enrichment kits separately?
    • Does Twist offer library preparation kits that use enzymatic fragmentation?
    • Does Twist offer library preparation kits that use mechanical fragmentation?
    • If I use a non-Twist library prep method, what is the recommended size of DNA inserts?
    • What complete kit configurations for NGS library preparation and enrichment does Twist offer?
    • What is the ratio of adapter to DNA fragments in the ligation step?

    Methylated UMI Adapters

    • Are the methylated UMIs compatible with gDNA as well as cfDNA?
    • Are the methylated UMIs compatible with NEB EM-seq?
    • Are the UMI sequences available?
    • Do you have guidance on how to process sequencing data generated with the methylated UMIs?
    • How many bases are the UMI sequences?
    • What is the adapter structure of the methylated UMIs?

    Methylation

    • Are there any internal controls to test for methylation conversion?
    • Can I multiplex libraries in the capture; if so, what is the amount of library required?
    • Can I use the Standard Hybridization workflow for enrichment?
    • Should I use the Methylation Enhancer?
    • What are the recommended number of amplification cycles post-capture?
    • What is my expected final library yield?
    • What is the final library size?
    • What is the min/max of DNA input for library preparation?
    • What is the recommended insert size?
    • What method of fragmentation can I use in this workflow?
    • What modifications to the protocol can be made to optimize hybrid capture?

    Target Enrichment

    • Can I use Twist Universal Blockers with other adapters?
    • Is there a maximum amount of DNA I can put into the hybridization? Can I add more than 1500 ng of DNA?
    • What are the sequences of the Post-capture amplification primers in the NGS kit?
    • What is the concentration of the amplification primers used in the post-enrichment PCR?

    Twist 96-Plex LP Kit

    • Are there additional consumables and tools that the customer must supply?
    • Are there any considerations for using patterned flowcells?
    • Are unique dual indexes available with the kit?
    • Can 96-Plex libraries be pooled for sequencing with dual indexed libraries?
    • Can I order the individual components of the kit?
    • Do you have any recommendations for loading concentrations?
    • How do I order a kit?
    • How does the kit adapt to samples with varying GC content?
    • Is it feasible to prepare less than 96 samples at once?
    • Is it possible to have only one plate of samples in a sequencing run?
    • What are the kit sizes?
    • What are the recommendations for DNA input, quality and quantity?
    • What do you recommend as the demux tool?
    • What is the shelf life of this kit?
    • What protocols are available?
    • What sequencer should I use with this kit?
    • What sequences should we use for adaptor trimming of 96-Plex libraries?

    Twist cfDNA LP and Hyb Mix Kit

    • What are the shipping and storage conditions of the cfDNA Library Preparation Kit?

    Twist TrueAmp Polymerase Mix

    • How does an aptamer-based "hot start" compare to chemical or antibody methods for PCR enzyme inactivation?
    • How is the Twist TrueAmp Polymerase designed for yield?
    • How much lower is the error rate compared to standard high-fidelity polymerases?
    • Is the Twist TrueAmp Polymerase compatible for long-read sequencing?
    • Is this polymerase suitable for clinical or only research use?
    • What are the shipping and storage conditions of the Twist TrueAmp Polymerase?
    • What is the stability and shelf-life does the Twist TrueAmp Polymerase have?
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